Warning Community – Refund & Replacement Policy
Effective Date: June 2026
At Warning Community, we are committed to providing quality products and responsive customer support. Due to the nature of digital goods and instant delivery, all sales are generally considered final. However, refunds or replacements may be provided under the circumstances outlined below.
1. Eligibility for Refunds or Replacements
A refund or replacement may be considered only if one of the following conditions is met:
Product Defect or Malfunction
The product contains a verified defect or critical issue that prevents it from functioning as intended.
Unresolved Technical Issues
To qualify, you must:
Contact the Warning Community support team through our official support channels.
Cooperate with troubleshooting steps provided by our staff.
If requested, seek assistance through the product developer's official support channels.
If the issue cannot be resolved by either Warning Community or the product developer, a refund or replacement may be issued at our discretion.
Unauthorized Transactions
If you believe a purchase was made without your authorization, you must contact us immediately through our official support channels.
Unauthorized transaction claims may require verification and investigation. Resolution times may vary depending on the circumstances and payment provider requirements.
2. Contact Support Before Filing Disputes
We strongly encourage customers to contact Warning Community before initiating a payment dispute, chargeback, or claim with their financial institution.
Most issues can be resolved quickly through:
Technical assistance
Product replacement
License correction
Refund review where applicable
3. Chargebacks & Payment Disputes
If a customer files a chargeback or payment dispute, Warning Community reserves the right to investigate the matter and provide relevant transaction records, order information, delivery confirmations, and acceptance of applicable policies to the payment processor or financial institution.
Where permitted by law and platform policy, we may also:
Suspend active licenses associated with disputed transactions
Restrict access to support services while a dispute remains unresolved
Limit future purchases from accounts involved in confirmed fraudulent activity
Nothing in this policy limits a customer's legal right to dispute unauthorized or fraudulent charges.
4. Non-Eligible Refund Requests
Refunds will generally not be granted for:
Change of Mind
Purchasing the wrong product
No longer wanting the product
Personal preference issues
Failure to review product information before purchase
Third-Party Actions
Warning Community is not responsible for actions taken by third parties, including but not limited to:
Account suspensions
Account bans
Character resets
Progress loss
Restrictions imposed by game developers or platform providers
User Error
Issues caused by:
Failure to meet system requirements
Incorrect installation
Unsupported operating systems
Misuse of the product
Unauthorized modifications
Policy Abuse
Repeated refund requests, fraudulent claims, or attempts to abuse the refund system may result in service restrictions or account termination.
5. Refund Request Timeframe
Refund or replacement requests relating to technical issues must generally be submitted within 72 hours of purchase.
Requests submitted after this period may be denied unless required otherwise by applicable law or extraordinary circumstances.
6. Verification & Investigation
Warning Community reserves the right to:
Request screenshots, logs, or other evidence
Verify technical issues before approving refunds
Review account activity for abuse or fraud
Deny claims that cannot be substantiated
Any attempt to obtain products or services fraudulently may result in permanent removal from our services.
7. Replacement Policy
Where appropriate, Warning Community may offer:
Product replacement
License replacement
Key correction
Access restoration
A replacement may be offered instead of a refund when the issue can reasonably be corrected.
8. Contact & Support
To request a refund, replacement, or technical assistance, contact Warning Community through our official support channels:
Discord Support
Create a support ticket within the official Warning Community Discord server for the fastest response.
9. Policy Changes
Warning Community reserves the right to modify, update, or replace this Refund & Replacement Policy at any time.
Changes become effective immediately upon publication. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
By completing a purchase, you acknowledge that you have read, understood, and agreed to this Refund & Replacement Policy.
Last Updated: June 2026
Organization: Warning Community
Support: Official Warning Community support channels only.